The main reasons for automatic charging of shared power banks include the following:
Membership system: Some shared power bank services will automatically activate membership and set automatic renewal after users rent them, resulting in users being continuously charged.
Still charged after returning: After returning the power bank, the user was unable to return it due to some objective reasons. For example, the return direction of the power bank is opposite, and when returning it, the location is not returned properly; The returned machine was disconnected from the internet, the returned port was damaged, and the system failed to detect that the power bank had been returned, resulting in continued billing. For example, a user was charged $10 within a few days after returning their power bank because the power bank was not successfully returned.
No deposit required service automatic deduction: Some shared power bank services will force automatic deduction when renting directly without paying a deposit. Users often fail to pay attention to the automatic fee deduction clause when opening this service, resulting in unreasonable charges in the future.
Failure to inform in a timely manner if borrowing is not successful: Sometimes the power bank does not pop up or the user does not receive a prompt of successful return, causing the user to think that it has been returned, but in fact the system is still charging. For example, a user was charged $5 due to the power bank not popping up.