Confirm if the device is powered on: When returning the power bank, ensure that the device is powered on. Only when the device is powered on can it be returned normally.
Check the return direction of the power bank: When returning, ensure that the power bank has been placed properly. If you do not receive a notification of successful return, you may continue to be charged
Check nearby return points: Every time you borrow a power bank, first check the nearby return points in the app to ensure timely return and avoid unnecessary charges
Contact customer service: If you accidentally lose or forget to return the power bank, you can contact customer service and explain the situation.
Understand the return methods of different brands: There are differences in the return methods of shared power banks among different brands
The specific operation steps are as follows:
Confirm device status: Before returning, check if the device is plugged in to ensure it is functioning properly.
Correct return operation: Return according to the operation guidelines of different brands to ensure correct and error free operation.
Contact customer service promptly: If there is a situation where the return is not successful, contact customer service promptly for handling.
Turn off automatic renewal: If membership services are activated, promptly turn off the automatic renewal function to avoid unnecessary deductions.