1.What should I do if the location for rental power bank is already full?
You can open the app for renting power banks and search for nearby stores. After clicking on the detailed store, there will be a message below indicating whether it can be returned or not. Select the location where it can be returned
2. Are you still deducting fees after returning the power bank?
Firstly, confirm that the returned cabinet and the borrowed power bank belong to the same brand
Next, check if the phone has received a notification of rental completion after returning the power bank.
If you did not receive a return notice at the time, do not have a lucky mentality. Check if the cabinet is powered on normally. If it is not powered on, you can contact the store owner to power on the machine normally, or call the customer service hotline (usually on the machine)
If you are in a hurry to leave, you can take a photo or take a note of the store owner’s phone number for the convenience of providing a video of returning the power bank later
3. Slow charging speed?
At present, fast charging products from various brands are being launched one after another. When renting, pay attention to whether there is a fast charging label. Choose a fast charging power bank